Whether you are a first-time visitor or returning to Bonrush, this guide covers the essential features you need to know.
Quick Checklist
- Ensure you meet the minimum age of 18 or the legal age in your country.
- Have a valid email address and phone number ready.
- Prepare a government-issued ID for identity verification.
- Choose a strong, unique password and enable two-factor authentication if available.
- Familiarize yourself with the game contribution percentages for wagering requirements.
- Set a budget and stick to it to promote responsible play.
Step-by-Step Sign-Up
- Click the Register button on the homepage.
- Enter your email, choose a username, and create a password.
- Provide personal details: full name, date of birth, and address.
- Select your preferred currency (e.g., EUR, USD, CAD).
- Accept terms and conditions and complete any required KYC verification.
- Make your first deposit using a payment method from the list below.
- Claim the welcome bonus if desired, or opt out if you prefer to play without bonus.
Wagering Calculation
Understanding wagering requirements is crucial to managing your bonus funds. Let’s walk through a typical example with real numbers.
Suppose you claim a 100% match bonus up to €200. You deposit €100, so you receive an additional €100 bonus. The wagering requirement is 35x the bonus amount. Therefore, the total amount you need to wager is: 35 × €100 = €3,500.
Important: Different games contribute differently to wagering. Slots typically contribute 100%, table games like blackjack contribute 10%, and live dealer games may contribute 0%. If you play only slots, you need to place €3,500 in bets. If you mix table games, the effective contribution is lower. For example, if you wager €1,000 on slots (100%) and €2,500 on blackjack (10%), the contributed wagering is €1,000 (slots) + €250 (blackjack) = €1,250, which is far below the requirement. You must adjust your play accordingly.
The formula: Wagering Requirement = (Bonus Amount × Wagering Multiplier). For a deposit bonus with wagering on deposit+bonus, the formula would be: (Deposit + Bonus) × Multiplier. Always check the specific terms for your bonus.
After meeting the wagering requirement, you can withdraw your winnings, subject to any maximum cashout limit.
Banking & Payments
| Payment Method | Min Deposit | Max Deposit | Processing Time | Withdrawal Time |
|---|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 | Instant | 1-3 business days |
| Skrill | €10 | €10,000 | Instant | Up to 24 hours |
| Neteller | €10 | €10,000 | Instant | Up to 24 hours |
| Bank Transfer | €20 | €50,000 | 1-3 business days | 3-7 business days |
Note: Withdrawal times may vary based on verification status and pending checks. Always complete KYC early to avoid delays.
Licence & Player Protection
The casino operates under a Curacao eGaming license. This means the platform adheres to international standards for fairness and security. However, it is important to note that winnings from Curacao-licensed casinos may be subject to local income tax in your country of residence, unlike those from EU-licensed casinos such as MGA. We recommend consulting a tax professional to understand your obligations.
Player protection measures include SSL encryption for data security, responsible gaming tools (deposit limits, self-exclusion), and third-party game audits. Always play within your means.
Fix It Fast
Here are common issues and how to resolve them quickly.
- Login problems: Clear your browser cache or try a different browser. Ensure caps lock is off. If forgotten password, use the reset link.
- Deposit not credited: Check if the payment method is active and you have sufficient funds. Contact support with transaction ID.
- Withdrawal pending too long: Verify that all KYC documents are submitted. Pending checks can take up to 48 hours. After that, contact support.
- Game not loading: Update your browser to the latest version. Disable ad blockers or VPNs. Try using the progressive web app (PWA) from the browser menu.
- Bonus not triggering: Check the bonus terms – often you need to opt-in or use a specific bonus code. Ensure your deposit qualifies.
Insider Advice
The VIP program rewards loyal players with exclusive perks. While specific tiers vary, typical structures include:
- Bronze: Earn 1 point per €10 wagered. Benefits: personal account manager.
- Silver: Earn 1.2 points per €10 wagered. Benefits: faster withdrawals, birthday bonus.
- Gold: Earn 1.5 points per €10 wagered. Benefits: cashback offers, higher deposit limits.
- Platinum: Earn 2 points per €10 wagered. Benefits: exclusive events, luxury gifts.
Points can be exchanged for bonus credits or free spins. To climb tiers, maintain consistent activity and meet monthly wagering thresholds. The best way to maximize rewards is to play a variety of games and use bonuses strategically.
Common Questions
How do I reset my password?
Click on the “Forgot Password?” link on the login page. Enter your registered email and follow the instructions sent to your inbox. If you don’t see the email, check your spam folder.
What documents are needed for KYC verification?
You will typically need a copy of your passport or driver’s license, a recent utility bill with your name and address, and proof of payment method (e.g., bank statement or screenshot of e-wallet).
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits from your account settings. These limits help manage your spending and promote responsible gambling.
Are there any restricted countries?
Yes, players from certain jurisdictions cannot register. Check the terms and conditions for a complete list. If you attempt to sign up and receive an error, your country may be restricted.
How long do withdrawals take?
Withdrawal times depend on the method. E-wallets are fastest (up to 24 hours), credit/debit cards take 1-3 business days, and bank transfers can take 3-7 business days after approval.
What is the maximum cashout for bonus winnings?
This varies per bonus. A common limit is 10x the bonus amount. For example, if you receive a €100 bonus, the maximum you can withdraw from bonus winnings is €1,000. Always read the bonus terms.
By following the steps and tips in this guide, you are well-equipped to navigate the platform efficiently. Remember to gamble responsibly, understand the terms of any bonus, and enjoy the variety of games available. If you ever need assistance, the support team is available 24/7 via live chat and email.